Agents Administration - Tests
 

Configuration of LinuxPrintJobStTest

This test continuously monitors all the printers i.e., physical or network printers configured in the target system and for each printer, reports the number of printing jobs that are currently processed and the number of jobs that are waiting in the print queue. Using this test, administrators can identify the printer that has maximum number of jobs in waiting state in the print queue. This will help administrators troubleshoot issues with the printers resolve any impending issues at the earliest.

The default parameters associated with this test are:

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • In the HOST text box, specify the IP address of the host for which this test is to be configured.

  • By default, this test auto-discovers the printers and reports the jobs processed by each printer. In some environments, administrators may want to exclude the jobs processed by certain printers from the scope of monitoring. For this purpose, administrators can specify a comma-separated list of printers in the EXCLUDE PRINTERS text box. The printers specified in this text box will not auto-discovered and hence will not be listed as descriptors of this test. By default, this parameter is set to none.

  • To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the DETAILED DIAGNOSIS capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability

    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

  • If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS button will appear in this page. Clicking on this button will allow you to apply the configuration to all/selected components of that type.

  • Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of “none” in the parameter value indicates that the corresponding parameter value can be changed if required.