eG Monitoring
 

Measures reported by CogHumanTaskTest

A human task is either a notification of information or an action to be performed by a person, such as a report approval request. Human tasks can be assigned to users manually by another user, or automatically by another service. The human task service creates and manages human tasks used in IBM® Cognos® Event Studio and IBM Cognos Workspace. If the service is unavailable, then, human tasks could not be managed until such time the service becomes available. This may affect the performance of the services that are dependent on this service. To ensure that the service is available and processes the requests without any glitch, administrators should periodically monitor the Human Task Service. The CogHumanTaskTest helps administrators in this regard.

This test monitors the Human Task Service and reports the current status of the service. This test also throws light on the number of Human Task Service requests that were successful/failed. This test helps administrators initiate troubleshooting to determine the reason for request failures and resolve the same at the earliest.

Outputs of the test: One set of results for the target IBM Cognos Business Intelligence suite being monitored.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
status Indicates the current status of the service.  

The values that this measure can report and their corresponding numeric values are listed in the table below:

Measure Value Numeric Value
Available 100
Unavailable 0

Note:

By default, this measure reports the Measure Values listed in the table above to indicate the current status of the service. In the graph of this measure however, the same is represented using the numeric equivalents only i.e., 0 or 100.
processedRequests Indicates the number of requests that were processed during the last measurement period. Number

 
successfulRequests Indicates the number of service requests that were successful during the last measurement period. Number

A high value is desired for this measure.
successfulRequestsPerc Indicates the percentage of processed requests that were successful during the last measurement period. Percent

A value close to 100 percent denotes that most of the requests were processed successfully.
failedRequests Indicates the number of service requests that failed during the last measurement period. Number

A high value is a cause of concern. Administrators must analyze why the requests are failing frequently and initiate troubleshooting measures at the earliest.
failedRequestsPerc Indicates the percentage of processed requests that failed during the last measurement period. Percent

A value close to 100 is a cause of concern. A sudden / gradual increase in the value of this measure warrants administrators to initiate troubleshooting at the earliest.
successfulRequestsPerSec Indicates the rate at which the requests were processed successfully during the last measurement period. Requests/Sec