eG Monitoring
 

Measures reported by BB12XDpDBConnTest

The BlackBerry MDS Connection Service provides a secure connection between BlackBerry 10 devices and your organization's network when the device is not connected to your work Wi-Fi network or using a VPN connection.

By monitoring the MDS communication between the MDS-enabled devices and the BlackBerry UEM, you can determine the number of handheld device users to whom data will be pushed by the MDS, and thus infer the load imposed by such users on the BES. In the process, you can also monitor how MDS controls the flow of data packets to the BlackBerry device, and regulate the flow (if need be) based on your findings. This test enables you to achieve all of the above.

This test monitors the MDS connection service and reports if there are bottlenecks during transactions, which can help administrators take corrective actions before the issue propagates.

Outputs of the test: One set of results for Blackberry UEM 12.x device.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
transactionPendingProcQL Indicates the number of transactions pending in the processing queue because of unavailability of connection. Number

A higher value denotes that there is a bottleneck in the processing queue.
enabledMdsconnusers Indicates the number of users that have the BlackBerry MDS Connection Service enabled on their devices. Number