eG Monitoring

Measures reported by BB12XAffIntSvcTest The BlackBerry Affinity Manager is responsible for maintaining an active connection between BlackBerry 10 devices and the BlackBerry Infrastructure.There are many ways in which external devices can connect to Blackberry UEM, one of that is through internal services. Any issue with this connection can lead to loss od data for connective devices, that's the reason it is important to monitor this connection to update the administrators if there are any issues. This test monitors the connection made through internal services and alerts the administrator about the number of transactions that are waiting to be sent. Using this test, the administrator can understand if there are any delay or loss in transactions/ data. Outputs of the test: One set of results for Blackberry UEM 12.x device. The measures made by this test are as follows:
Measurement | Description | Measurement Unit | Interpretation
--- | --- | --- | ---
transactionWaitingtoSent | Indicates the number of transactions waiting to be sent. | Number | A higher value of may indicate a bottleneck in the connection or too many devices using the same connection.
dataReceivedoverRCPConn | Indicates the bytes received over RCP connection. | MB | Compare the value of this measure across the connections to identify if there is any loss in data.
dataTransmitoverRCPConn | Indicates the bytes sent over RCP connection. | MB | Compare the value of this measure across the connections to identify which connection is contributing to the high level of traffic.
transacReceivedoverRCP | Indicates the number of receive operations over RCP connection. | Number | Compare the value of this measure across the connections to identify if there is any loss in data.
transacSentoverRCP | Indicates the number of send operations over RCP connection. | Number | Compare the value of this measure across the connections to identify if there is any loss in data.