eG Monitoring

Measures reported by CogPresentTest The Presentation Service transforms generic XML responses from another service into output format, such as HTML or PDF and provides display, navigation, and administration capabilities in connection. If this service is unavailable or is unable to process the requests successfully, the XML responses could not be transformed into readable output format. This will affect the experience of the users relying on the output to a great extent. Therefore, it is essential for the administrators to continuously ensure the availability of the service and track the request processing ability of the service. For this purpose, eG Enterprise offers the CogPresentTest. This test monitors the Presentation Service and reports the current status of the service. This test also throws light on the number of presentation service requests that were successful/failed. This test helps administrators initiate troubleshooting to determine the reason for request failures and resolve the same at the earliest. Outputs of the test: One set of results for the target IBM Cognos Business Intelligence suite being monitored. The measures made by this test are as follows:
Measurement | Description | Measurement Unit | Interpretation
--- | --- | --- | ---
status | Indicates the current status of the service. |  | The values that this measure can report and their corresponding numeric values are listed in the table below:
Measure Value | Numeric Value
Available | 100
Unavailable | 0
Note: By default, this measure reports the Measure Values listed in the table above to indicate the current status of the service. In the graph of this measure however, the same is represented using the numeric equivalents only i.e., 0 or 100.
processedRequests | Indicates the number of requests that were processed during the last measurement period. | Number |
successfulRequests | Indicates the number of service requests that were successful during the last measurement period. | Number | A high value is desired for this measure.
successfulRequestsPerc | Indicates the percentage of processed requests that were successful during the last measurement period. | Percent | A value close to 100 percent denotes that most of the requests were processed successfully.
failedRequests | Indicates the number of service requests that failed during the last measurement period. | Number | A high value is a cause of concern. Administrators must analyze why the requests are failing frequently and initiate troubleshooting measures at the earliest.
failedRequestsPerc | Indicates the percentage of processed requests that failed during the last measurement period. | Percent | A value close to 100 is a cause of concern. A sudden / gradual increase in the value of this measure warrants administrators to initiate troubleshooting at the earliest.
successfulRequestsPerSec | Indicates the rate at which the requests were processed successfully during the last measurement period. | Requests/Sec |