eG Monitoring

Measures reported by BB12XMDSAdvStatTest The BlackBerry MDS Connection Service provides a secure connection between BlackBerry 10 devices and your organization's network when the device is not connected to your work Wi-Fi network or using a VPN connection. By monitoring the MDS communication between the MDS-enabled devices and the BlackBerry UEM, you can determine the number of handheld device users to whom data will be pushed by the MDS, and thus infer the load imposed by such users on the BES. In the process, you can also monitor how MDS controls the flow of data packets to the BlackBerry device, and regulate the flow (if need be) based on your findings. This test enables you to achieve all of the above. This test monitors the BlackBerry MDS (Mobile Data System) and reports the advanced statistics of the device such as the number of requests received for DFTP (Direct File Transfer Protocol) commands, number of requests handled, SRP connections that had failed/ were invalid/ were successful, and so on. Using this test, the administrator would understand the patterns of data flow and be on alert if there is a data loss or any other issue. Outputs of the test: One set of results for Blackberry UEM 12.x device. The measures made by this test are as follows:
Measurement | Description | Measurement Unit | Interpretation
--- | --- | --- | ---
requestReceivedDFTP | Indicates the number of DFTP (Direct File Transfer Protocol) requests received. | Number |
requestReceievdDFTPList | Indicates the number of requests received for DFTP List command. | Number |
requestReceivedDFTPStats | Indicates the number of requests received for DFTP Stats command. | Number |
requestReceivedDFTPGet | Indicates the number of requests received for DFTP Get command. | Number |
requestReceivedDFTPPut | Indicates the number of requests received for DFTP Put command. | Number |
requestHandledDFTP | Indicates the number of DFTP requests handled. | Number |
dataPacketsGMEToIPPP | Indicates the number of data packets in GME (Gamestop) to IPPP receiving queue. | Number | A higher value indicates a bottleneck in the IPPP receiving queue.
dataPacketsGMEToSRP | Indicates the number of data packets in GME to SRP (Server Routing Protocol) sending queue. | Number | A higher value indicates a bottleneck in the SRP queue.
dataPacketsIPPPToGME | Indicates the number of data packets in IPPP to GME sending queue. | Number | A higher value indicates a bottleneck in the GME sending queue.
receivingPacketsSRPToGME | Indicates the number of data packets in SRP to GME receiving queue. | Number | A higher value indicates a bottleneck in the GME receiving queue.
openFailedTCPSocketConn | Indicates the number of outbound TCP socket connections that failed to open. | Number | The value of this measure should ideally be zero.
openSuccessTCPSocketConn | Indicates the number of outbound TCP socket connections that were successfully opened in previous reporting interval. | Number | A higher value is desired for this measure.
closedSuccessTCPSocket | Indicates the number of outbound TCP (Transmission Control Protocol) socket connections that were successfully closed in previous reporting interval. | Number | A higher value is desired for this measure.
packetsSentOverOutbndTCP | Indicates the number of data packets sent over outbound TCP socket connections to external servers. | Number |
packetsRcvdOverOutbndTCP | Indicates the number of data packets received over outbound TCP socket connections from external servers. | Number |
failedSRPConn | Indicates the number of failed SRP connections to BlackBerry Dispatcher Service from BlackBerry MDS Connection Service. | Number | The value of this measure should ideally be zero.
refusedSRPConn | Indicates the number of SRP packets sent by BlackBerry MDS Connection Service that were refused. | Number |
invalidSRPConn | Indicates the number of invalid SRP packets that were received by BlackBerry MDS Connection Service. | Number |
successSRPConn | Indicates the number of successful SRP connections to BlackBerry Dispatcher Service from BlackBerry MDS Connection Service. | Number | A higher value is desired for this measure.
activeIPPPConn | Indicates the number of active IPPP/TCP connections. | Number |
packetsReceivedOverTCP | Indicates the total number of bytes received over TCP connections (in KB) and it converted to MB during the last measurement period. | Number |
packetsSentOverTCP | Indicates the total number of bytes sent over TCP connections (in KB) and it converted to MB during the last measurement period. | Number |
socketConnErrors | Indicates the number of socket connection errors. | Number |