eG Monitoring

Measures reported by CogConMngrCaTest The Content Manager cache service caches results of Content Manager queries. Repeated queries to the Content Manager are no longer necessary when the required data is stored in the cache. This cache service feature helps in reducing the load on the Content Manager, thereby improving overall system performance. If this service is unavailable for a longer duration, requests to the Content manager may increase manifold thus overloading the Content Manager. Similarly, if too many requests failed to be serviced by this service, the Content manager had to be imposed with additional load to fetch the required results, Therefore, it is essential to periodically monitor the Content Manager Cache Service and optimize the performance of the service. For this purpose, eG Enterprise offers the CogConMngrCaTest. This test monitors the Content Manager Cache service and reports the current status of the service. This test also throws light on the number of Content Manager Cache service requests that were successful/failed. This test helps administrators initiate troubleshooting to determine the reason for request failures and resolve the same at the earliest. Outputs of the test: One set of results for the target IBM Cognos Business Intelligence suite being monitored. The measures made by this test are as follows:
Measurement | Description | Measurement Unit | Interpretation
--- | --- | --- | ---
status | Indicates the current status of the service. |  | The values that this measure can report and their corresponding numeric values are listed in the table below:
Measure Value | Numeric Value
Available | 100
Unavailable | 0
Note: By default, this measure reports the Measure Values listed in the table above to indicate the current status of the service. In the graph of this measure however, the same is represented using the numeric equivalents only i.e., 0 or 100.
processedRequests | Indicates the number of requests that were processed during the last measurement period. | Number |
successfulRequests | Indicates the number of service requests that were successful during the last measurement period. | Number | A high value is desired for this measure.
successfulRequestsPerc | Indicates the percentage of processed requests that were successful during the last measurement period. | Percent | A value close to 100 percent denotes that most of the requests were processed successfully.
failedRequests | Indicates the number of service requests that failed during the last measurement period. | Number | Indicates the number of service requests that failed during the last measurement period.
failedRequestsPerc | Indicates the percentage of processed requests that failed during the last measurement period. | Percent | A value close to 100 is a cause of concern. A sudden / gradual increase in the value of this measure warrants administrators to initiate troubleshooting at the earliest.
successfulRequestsPerSec | Indicates the rate at which the requests were processed successfully during the last measurement period. | Requests/Sec |