eG Monitoring

Measures reported by BB12XDpDBConnTest The BlackBerry Dispatcher is designed to compress and encrypt all information sent to the BlackBerry UEM. The BlackBerry Dispatcher is also designed to decompress and decrypt all information that users send from the BlackBerry UEM, and to send that information to other BlackBerry services and components. This test monitors the RCP (Rate Control Protocol) connection between the Blackberry UEM dispatcher and the external devices and promptly alerts you if devices are unable to establish a connection. This test also helps administarators by reporting how much data have been transmitted/ received, and if there are bottlenecks during transactions. Outputs of the test: One set of results for Blackberry UEM 12.x device. The measures made by this test are as follows:
Measurement | Description | Measurement Unit | Interpretation
--- | --- | --- | ---
connectionStatus | Indicates whether the connection is currently established or not. |  | This measure indicates whether the connection is enabled or disabled. The states and their equivalent numeric values are mentioned in the table below:
Measure Value | Numeric Value
Disabled | 0
Enabled | 1
Note: By default, this measure reports the above-mentioned while indicating the connection status of the BlackBerry Dispatcher. However, in the graph of this measure, states will be represented using the corresponding numeric equivalents only - i.e., 0 or 1.
transactionWaitingtoSent | Indicates the number of transactions waiting to be sent from Blackberry UEM and external devices. | Number | This measure denotes the number of transcations yet to be sent over from external devices to Blacberry UEM.
dataReceivedoverRCPConn | Indicates the bytes received over RCP connection from external devices. | MB | Compare the value of these measures across the devices to identify the device that is busy transmitting /receiving data to the hosts - thus load-balancing irregularities on the devices can be detected easily.
dataTransmitoverRCPConn | Indicates the bytes sent over RCP connection from Blackberry UEM and external devices. | MB | Compare the value of these measures across the devices to identify the device that is busy transmitting /receiving data to the hosts - thus load-balancing irregularities on the devices can be detected easily.
transacReceivedoverRCP | Indicates total number of receive operations from external devices. | Number |
transacSentoverRCP | Indicates total number of sent operations to external devices. | Number |