eG Monitoring

Measures reported by BB12XAffDBTest The BlackBerry Affinity Manager is responsible for maintaining an active connection between BlackBerry 10 devices and the BlackBerry Infrastructure. Affinity Manager uses either of SRP, internal services or RCP to estanlish connections with external devices. Givent eh connectivity with external devices is key to the operation of Blackberry UEM, it is important to monitor connections so that administrators come to know of any prospective issue before it starts creating problem for users. This test monitors the status of the Affinity Manager connectiosn of the device and reports the transactions that had occurred and if there were any errors that had occurred. This allows for the timely resolution of issues if any, before it is propagated to device users. Outputs of the test: One set of results for Blackberry UEM 12.x device. The measures made by this test are as follows:
Measurement | Description | Measurement Unit | Interpretation
--- | --- | --- | ---
connectionStatus | Indicates whether the connection is currently established or not. |  | This measure indicates whether the connection is enabled or disabled. The states and their equivalent numeric values are mentioned in the table below:
Measure Value | Numeric Value
Disabled | 0
Enabled | 1
Note: By default, this measure reports the above-mentioned States while indicating the connection status of the BlackBerry Dispatcher. However, in the graph of this measure, states will be represented using the corresponding numeric equivalents only - i.e., 0 or 1.
transacTransmtdtoDB | Indicates the number of transactions transmitted to the BlackBerry Configuration Database during the last measurement period. | Number | Compare the value of this measure over measurements to understand the trend, if the trend is going downwards there may be a problem.
errorsEncounteredforDB | Indicates the number of errors encountered for the database connection. | Number | A low value is desired for this measure.