eG Administration

MANAGER DISCOVERY - CITRIX NETSCALER SETTINGS eG Enterprise is capable of automatically discovering the Citrix StoreFront servers in the environment using the eG manager or the eG agent that is monitoring the Citrix NetScaler. eG Enterprise provides you with the option to directly connect to one/more Citrix NetScaler installations in your environment to perform Citrix StoreFront discovery. The additional benefit that accrues in this process is that, when one/more Citrix StoreFront servers discovered using Citrix NetScaler are managed, then eG Enterprise automatically uses the same Citrix NetScaler to collect performance metrics related to the Citrix StoreFront servers. In other words, eG Enterprise auto-configures the tests pertaining to the managed Citrix StoreFront servers with the details of the Citrix NetScaler used for their discovery; this way, the solution minimizes the time and effort involved in manual test configuration, and quickly starts collecting metrics from Citrix NetScaler. Similarly, if the Citrix NetScaler details need to be modified for any reason, then, you will not be required to manually reconfigure each test for this purpose; changing the configuration of the Citrix NetScaler in the DISCOVERY page will automatically update all the tests that have been configured to collect metrics from that Citrix NetScaler. To discover the Citrix StoreFront using the eG manager, do the following: Select the Citrix NetScaler option from the Settings sub-node of the Manager Discovery node in the DISCOVERY tree. Then, select the Add new NetScaler option from the What action would you like to perform? dropdown list. To configure a new Citrix NetScaler, specify the following in right panel: Specify the IP or host name of the Citrix NetScaler in the NetScaler Identity (IP or Host name) text box. Then, indicate whether the eG manager is to connect to Citrix NetScaler using SSL or not by selecting the Yes or No option from the Use SSL to connect to NetScaler list. By default, this list is set to Yes. An IT environment may consist of multiple Citrix NetScaler installations, each managing a different set of Citrix StoreFront servers. To enable the eG manager to automatically discover those Citrix StoreFront servers that are managed by the Citrix NetScaler being added, then set the Discover StoreFront hosts using this NetScaler flag to Yes. If not, then set it to No. In order to be able to discover Citrix StoreFront servers using a NetScaler, the eG manager needs to connect to the Citrix NetScaler using the credentials of a valid user to NetScaler. Provide the user name and password of such a user in the Username to connect to NetScaler and Password for the user text boxes. You can use the credentials of a user with ‘Read-only’ privileges to NetScaler. If such a user pre-exists, then, provide the name and password of that user in the text boxes mentioned above. Otherwise, assign the ‘Read-only’ role to a local/domain user to NetScaler, and provide the name and password of this user in the Username to connect to NetScaler and Password for the user text boxes. Confirm the password of the user by retyping it in the Confirm password for the user text box. To clear all the configured details, click on the Clear button. To start discovery instead, click on the Update button. Clicking on Update, which requests you to confirm whether you want to start discovery based on the specifications provided. Click the OK button to begin discovery. Regardless of the discovery approach used (discovery using an IP range or using Citrix NetScaler), triggering Citrix StoreFront discovery will lead you straight to the COMPONENTS - MANAGE / UNMANAGE page. To view the Citrix NetScaler so added, select the View Configured NetScalers. Then the list of Citrix NetScalers that have been configured for discovering Citrix StoreFront servers will appear. To modify a Citrix NetScaler configuration, select the Modify Configured NetScaler option from the What action would you like to perform? dropdown. Then, select the IP/host name of the NetScaler to be modified from the NetScaler identity (IP or Host name) list. The details of the chosen Citrix NetScaler will then be displayed against the appropriate fields. You can modify any of the displayed details and update the changes by clicking the Update button. To delete a particular Citrix NetScaler, select the Delete Configured NetScaler option from the What action would you like to perform? dropdown. Then the list of available Citrix NetScaler servers appears. Select the Citrix NetScaler servers to be deleted by selecting the check boxes corresponding to the Citrix NetScaler configuration. To mark all the listed Citrix NetScalers for deletion simultaneously, simply select the top-most check box in the column of check boxes. To delete the marked Citrix NetScalers, click on the Delete button.