eG Monitoring

Measures reported by EXOMailRndTripTest Frequents breaks in the availability of Exchange Online and prolonged slowness in delivery of mails sent/received via Exchange Online, can adversely impact user experience with Exchange Online. To assure users of a high quality experience with Exchange Online at all times, administrators should be able to proactively detect and promptly avert the non-availability of Exchange Online and any processing slowness that it may be experiencing. This is where the EXOMailRndTripTest test helps! At configured intervals, this test emulates a user sending/receiving a configured number of emails (default: 1) over Exchange Online. In the process, the test verifies the availability of Exchange Online for sending and receiving the emulated mail(s), and also reports the time taken to send and receive mails. This way, the test notifies administrators of the non-availability of Exchange Online and processing bottlenecks that it may be experiencing, well before users notice and complain. Outputs of the test : One set of results for the Office 365 tenant being monitored. The measures made by this test are as follows:
Measurement | Description | Measurement Unit | Interpretation
--- | --- | --- | ---
Send_avail | Indicates whether/not Exchange Online is available to send emails. | Percent | If the value of this measure is 100%, it implies that Exchange Online is available for sending emails. The value 0 on the other hand denotes that Exchange Online is not available for sending emails.
Sent_msgs | Indicates the number of messages this test sent successfully over Exchange Online. | Number | If this test has been configured to send more than one email over Exchange Online (via the NUMBER OF MESSAGES parameter), then the value of this measure will clearly indicate whether all messages were successfully sent or not, and if not, how many email transmissions failed.
Sent_time | Indicates the average time taken by Exchange Online to send messages. | Seconds | Ideally, the value of this measure should be low. A high value is indicative of a bottleneck when sending messages.
Rcvd_avail | Indicates whether/not Exchange Online is available to receive emails. | Percent | If the value of this measure is 100%, it implies that Exchange Online is available for receiving emails. The value 0 on the other hand denotes that Exchange Online is not available for receiving emails.
Rcvd_msgs | Indicates the number of messages this test received successfully over Exchange Online. | Number | If say, this test has been configured to receive more than one email over Exchange Online (via the Number of Messages parameter), then the value of this measure will clearly indicate whether all messages were successfully received or not, and if not, how many email emails could not be received.
Rcvd_time | Indicates the average time taken by Exchange Online to receive messages. | Seconds | Ideally, the value of this measure should be low. A high value is indicative of a bottleneck when receiving messages.
Avg_roundtrip_time | Indicates the average time taken to send a message over Exchange Online and receive it. | Minutes | Ideally, the value of this measure should be low. A high value is indicative of a bottleneck when receiving messages.
Max_roundtrip_time | Indicates the maximum time taken to send a message over Exchange Online and receive it. | Minutes |